Californians Aware, a nonprofit open government advocacy group, is offering a new service to help people make public records requests via the Internet. CalAware’s new “SunScribe” will offer three levels of service:

• The basic level will be a do-it-yourself option that will generate a form letter for the user to submit. This service is free to CalAware members, or $2.99 to others.

• For those seeking anonymity as requesters, CalAware will contact the relevant agency on the user’s behalf at the Gold service level, available to members at $19.99.

• The full-service or Premium level will include further assistance and oversight by General Counsel and Founder Terry Francke, who will follow up with the agency with reconsideration letters if he feels that the request was improperly denied, plus an evaluation of the strength of the agency’s position to help denied requesters decide their options. Premium level service is available to members at $74.99.

Go to www.calaware.org for details of the service that starts March 20.